Shipping policy
Shipping Policy
Order Processing
All orders placed through Hunoir Pharmaceuticals are processed after order confirmation and payment verification. Orders are typically processed within 1–2 business days, excluding Sundays and public holidays.
Once an order has been dispatched, customers will receive shipment confirmation via the provided contact details.
Shipping Coverage
We currently offer nationwide delivery across Pakistan through reputable courier partners to ensure timely and secure delivery of our products.
Delivery Timeframes
Estimated delivery times may vary depending on location:
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Major cities: 2–4 business days
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Other areas: 3–7 business days
Delivery timelines are estimates and may be affected by factors beyond our control, including weather conditions, courier delays, or unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, are calculated at checkout and clearly communicated before order confirmation. Promotional offers or campaigns may include free or discounted shipping, subject to specific terms.
Order Tracking
Where available, tracking details will be shared once the order has been dispatched. Customers may track their shipment through the courier’s tracking system.
Delivery Responsibility
Please ensure that the provided shipping address and contact information are accurate and complete. Hunoir Pharmaceuticals is not responsible for delays or failed deliveries resulting from incorrect or incomplete customer information.
Damaged or Missing Shipments
If a shipment is received in a damaged condition or appears to be tampered with, customers are advised to notify our customer support team within 24 hours of delivery, along with relevant details or evidence, to enable timely resolution.
Unsuccessful Deliveries
In the event of unsuccessful delivery attempts due to customer unavailability or refusal to accept the shipment, re-delivery or return handling may be subject to additional charges.
Product Integrity
As our products fall under pharmaceutical and nutraceutical categories, we follow strict handling standards to maintain product safety and integrity during transit. Once delivered, proper storage and usage are the responsibility of the customer.
Policy Updates
Hunoir Pharmaceuticals reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.
Contact Information
For shipping-related inquiries or assistance, please contact our customer support team through the official communication channels listed on our website.